XILO Communications Ltd. : Contact Details

You can also email us direct. You will sent back a ticket number within 15 minutes which is confirmation that we have received your query. Please include full details such as your domain, username and any detailed information.

Sales: (JavaScript must be enabled to view this email address) - Sales queries for new and existing customers.
Support: (JavaScript must be enabled to view this email address) - Must be from registered account address.
Billing: (JavaScript must be enabled to view this email address) - Invoice and payment queries for existing customers.
Abuse: (JavaScript must be enabled to view this email address) - Copyright, Spam, or Malicious activity from one of our customers.

Please visit our Support Centre to also view our Knowledge Base and other helpful resources.

We ask all customers to raise any billing or support queries via our support centre so that we are able to track your query and confirm your identity for security.

Our telephone lines are open: Monday - Friday, 10am - 5pm GMT/BST

Support: 0345 468 0005 - Local Rate (also included in call packages)
Sales: 0800 848 8468 - Freephone (calls from mobiles maybe charged)
Fax: 0345 468 0006 (+44 20 3151 3106)

SIP / VoIP: (JavaScript must be enabled to view this email address)
International: +44 20 3151 3105 | Ireland: 0 76 6152355

We can also be contacted via standard post. You should also send any cheque payments or signed contracts to this address.

XILO Communications Ltd.
26 York Street
West End
London
W1U 6PZ

Our registered office address can be found on our About Us page.