XILO Communications Ltd. : Contact Details

You can also email us direct. You will sent back a ticket number within 15 minutes which is confirmation that we have received your query. Please include full details such as your domain, username and any detailed information.

Sales: (JavaScript must be enabled to view this email address) - Sales queries for new and existing customers.
Support: (JavaScript must be enabled to view this email address) - Must be from registered account address.
Billing: (JavaScript must be enabled to view this email address) - Invoice and payment queries for existing customers.
Abuse: (JavaScript must be enabled to view this email address) - Copyright, Spam, or Malicious activity from one of our customers.

Please visit our Support Centre to also view our Knowledge Base and other helpful resources.

We ask all customers to raise any billing or support queries via our support centre so that we are able to track your query and confirm your identity for security.

Should you need to speak to us regarding a support issue, please ensure you have a support centre ticket reference before you call.

UK Support: 0345 468 0005 - Sales Only: 0800 848 8468
Fax: 0345 468 0006 (+44 20 3095 0006)

International: +44 20 3095 0005
Ireland: +353 (7) 66152355 - USA: +1 (425) 606 3273

We can also be contacted via standard post. You should also send any cheque payments or signed contracts to this address.

XILO Communications Ltd.
PO BOX 1613
Southampton
Hampshire
SO18 9FQ

Our registered office address can be found on our About Us page.